Terms & Conditions

Returns Policy

Full Retails Price Items
If you have changed your mind or found that the item doesn’t fit within 7 working days of purchase we will exchange your item or issue a credit note. The item must be in original condition with all tags and labels attached with the original receipt showing proof of purchase. Return via post or back to store. 

Sale Items
There are no exchanges or refunds on sale items if you change your mind. 

Faulty Items
If an item is faulty, we will meet our obligations under the Consumer Guarantees Act. 

Shipping
Orders under $200.00 within New Zealand will be charged the applicable urban or rural delivery rate.

We will email you a confirmation which includes your tracking number once your order has been shipped.

Orders will be couriered with "Authority to Leave." Please advise if you prefer to sign for your parcel. 

Please allow 1 - 3 working days for delivery.

Click & Collect
We offer Click & Collect. The same-day Click & Collect service is available on all orders.