Terms & Conditions
By browsing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.
1. General Terms
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This website is operated by Rositas. Throughout the site, the terms "we", "us", and "our" refer to Rositas.
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By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these terms.
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We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates to our website.
2. Product Availability & Pricing
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All prices on our website are listed in New Zealand Dollars (NZD) and include GST (Goods and Services Tax).
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We endeavour to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and to cancel or update orders if any information is inaccurate at any time without prior notice.
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Stock availability is updated regularly, but in the rare event that an item sells out in-store before your online order is processed, we will notify you immediately and issue a full refund.
3. Orders & Payments
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We accept secure online payments via major credit/debit cards and supported online payment methods at checkout.
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Once an order is placed, you will receive an order confirmation email. We reserve the right to accept or decline your order for any reason, including limitations on quantities available for purchase or suspicion of fraud.
4. Returns, Shipping & Click & Collect
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For details on returning an item, please view our dedicated Returns & Refunds Policy.
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For information regarding delivery times, fees, and order pickup, please view our Shipping & Delivery page.
5. Intellectual Property
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All content on this website -including logos, photography, text, graphics, and design is the property of Rositas and is protected by New Zealand copyright and trademark laws. You may not reproduce, duplicate, or redistribute any content without our express written permission.
6. Privacy & Personal Information
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Your submission of personal information through the store is governed by our commitment to keeping your data secure. We will never sell or share your personal information with third parties except as required to fulfill your order (e.g., courier services).
7. Governing Law
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These Terms & Conditions and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of New Zealand.
Contact Us 📍
If you have any questions about these Terms & Conditions, please reach out to us:
Rositas
158 The Strand, Whakatāne 3120
Phone: 0274 121 025
Email: rositas@xtra.co.nz